Frequently asked questions
Tell me more about ENERGY?
Energy consists of bright, invigorating natural ingredients.
How many puffs am I getting?
1,000 puffs. Nothing more, nothing less.
How long do Poisfrees last?
What can we say? We’re small but mighty! Each Poisfree is created to deliver weeks of plant-powered goodness. Whenever you need a top-up, you know where to find us! :)
Is Poisfree vegan and cruelty-free?
Yes and yes! It’s really important to us that our diffusers don’t cause harm to, or have a negative impact on humans, animals and the environment, so we’ve made it our mission to be completely transparent with everything that goes into them. We use natural ingredients and can say with complete confidence that our products are vegan-friendly and cruelty-free 🌱.
How can I track my Poisfree order?
You’ll receive a confirmation email with your tracking number as soon as your order has been dispatched. Just give the tracking a couple of hours to update once you’ve got it, and you’ll then be able to follow your ripple+goods making their way to you!